The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. Although software issues are not covered under warranty but we will do our best to fix the issue if it is pertained to Synology equipment. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. must be registered within 30 days from purchase. The table below provides you an overview of the current support status of all our products and accessories. The total cost will be confirmed during the registration process. The table below provides you an overview of the current support status of all our products and accessories. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. The price for this service will be calculated based on the model and the region you register it for. 3.5 Replacement of New Product or Refurbished Product by Synology. (a) "Products" refer to New Products or Refurbished Products. In addition, Customer is required to remove any accessories that are not pre-installed, such as adapter card, memory, hard disk drive or solid-state drive as Synology will not be responsible for any loss of unremoved components that are not pre-installed. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. DSM/SRM/Firmware Update: 4.3 Limitation of Liability. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? Khalid Bin Waleed Street, Bur Dubai. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. From there you can determine roughly when is the NAS been deployed. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications. Find the add-on packages available in Package Center. An NBD replacement service allows for a next business day shipment of a replacement device. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. Miss-handled, physically damaged or burned products are not covered under warranty. (b) Advanced Direct Replacement service: Regarding Advanced Direct Replacement service, Synology will ship the replacement Product to the address specified by the Customer before the Customer returns the nonconforming Product. No. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. Check your email A 6-digit verification code was sent to . Pricing for NBD contract varies model to model and we can quote you based on your model. We offer a tech refresh for older devices. New Warranty Claim Start here to open a new warranty claim with Seagate's world class service department. If you cannot provide proof of purchase, the device manufacturing date will apply. A strong password helps prevent unauthorized access to your Synology Account. Express shipping is available in select countries only. Find the spare parts of your Synology product. Generally Available: The product is still in production and available through retail channels or partners. 5.1 Proprietary Rights. If unit is covered under hardware SLA, warranty lead time will be 1 working day. YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. Copyright 2023 Synology Inc. All rights reserved. Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. Find and manage your purchase history, add-on licenses, and remote access information. Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. Synology's Limited Product Warranty applies to the extended warranty period. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. . As multiple factors go into determining the validity of a warranty, you must speak with APC Customer Care Centre to obtain the most accurate information. Any Product returned by Customer under Section 3.3 must be made in accordance with Synology's then-current replacement procedures with the purchase receipt or invoice. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. Synology warranty extension services for UAE. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). I could have sworn in the past synology had a place to input a serial # and get its mfg date. For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). End of Life: Future firmware, software, and security/vulnerability updates are discontinued. Synology sent a sign in-request to your Synology Secure SignIn app. Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. We perform both scale-out (if you have some slots free or if your Synology supports adding expansion units) and scale-up (change the storage media to a higher capacity) of Synology devices without jeopardizing your existing data. Please note that part of the Refurbished Products would be with certain stain, scratches, or other minor wear and tear. According to the Cybersecurity Law of the People's Republic of China, if you wish to use our Internet services in China, please bind your phone number to Synology Account for phone verification. Customized By. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. Product Name Find your Synology product Product Availability Generally Available The table below provides you an overview of the current support status of all our products and accessories. Copyright 2023 Synology Inc. All rights reserved. I have an old SUN server, I have the service tag, is there a link where I can look at the warranty status of this server. Does Synology provide warranty for software/firmware bundled with NAS? Technical Support: We have integrated our support services to comply with the updated data privacy regulations in the European Union. No, your warranty continues from the original date of purchase. For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product 4.2 Disclaimer of Certain Damages. For more details, please visit LIMITED PRODUCT WARRANTY. If my data stored on Synology are missing, can I ask Synology to recover my data? Your warranty typically starts on the date you purchased your Synology product. Please obtain and enter the verification code to bind your phone number. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. Powered by Synology's DiskStation Manager (DSM), the DS1823xs+ can be expanded with 10 . Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). Tap the number displayed here on your phone. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. QNAP Repair, Security Audit and Warranty Extension, Synology Repair, Security Audit and Warranty Extension, Peripherals and Parts Trading LLC If you didn't receive the code, please check your spam folder. The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. Export Administration Regulations. A 6-digit verification code was sent to . The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. Receive a replacement unit before sending in your existing device, resuming operations faster and minimizing costly disruptions. Your location was changed successfully. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. 5.9 Entire Agreement. However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All your data are stored on Synology Account China Site (account.synology.cn) now. Any Product must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof. Anyone know if this still exists and what the URL is, thanks. Serial number. Resetting your password will sign you out of all browsers. Click the CC icon, and then select the preferred language. Enjoy our services! Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. Open the app and tap the number to approve the sign-in. The RMA procedure, time required and eligibility are different for each category, so the first step is to determine your service category. 3.6 Disclaimer of Warranties. Synology sent a sign-in request to your Synology Secure SignIn app. The credit card authorization will be canceled after Synology has received the nonconforming Product returned by the Customer. While trying to add a DDNS, I see I need to have a Synology.me account. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement services. Register Synology.me account. PLEASE NOTE THAT SYNOLOGYS WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY COUNTRY, AND THAT SYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU REQUEST SUCH SUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. Press question mark to learn the rest of the keyboard shortcuts. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. 5.4 Applicable Law. Local Consumer Protection Laws. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under this Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. Slide to complete the puzzle . A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. You can check how long the warranty is on each model HERE. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. In some countries, Synology may at its own discretion apply the Synology Replacement Service to certain Products, through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming Product returned by Customer ("Synology Replacement Service"). Please help. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. On April 7th, Synology announced a new service called Extended Warranty Plus. May I replace my defective NAS with different model? 3.1 Limited Warranty. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. We also handle the complete migration of the old device to a new device. Product Warranty: 3.2 Exclusions. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. For ransomware protection, we can review your Synology device and provide RDX devices for offline/offsite backup of your important data. itsakc Aug 22 2011 edited Aug 22 2011. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. You can purchase Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. 5 Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. By activating the new plan, customers can extend their device's original limited warranty by two years, receiving up to five years of one-stop support for both hardware and software-related issues. It is the customers sole responsibility to make backup copies of data. 4 min read, 26 Feb 2023 The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. Get all the latest & greatest posts delivered straight to your inbox, See all 88 posts Check Standard Warranty. Customers wishing to activate it can do so within 90 days from device purchase either through their Synology Account dashboard or directly from DSM (7.1 version and above). Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. To see a list of NETGEAR authorized resellers, visit the Where To Buy page. Africa Asia The aforementioned measures shall not affect Synologys legal rights arising therefrom. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. Applies with proof of purchase available. Check Standard Warranty. Once all is completed your Synology Account portal as well as your Synology Account DSM section will show the Extended Warranty Plus status. Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. 3 Loosen the screws that secure the fan on the back cover as shown below. No. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Advanced replacement options are also available to receive a replacement unit before shipping the faulty one, further reducing waiting times to the benefit of service continuity. Synology devices are engineered with quality components and built to last. Full: Firmware and software updates will be continuously provided. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Please enter the code below to proceed. Scheduled Site Maintenance Feb 18, 2023 14:00 UTC ~ Feb 19, 2023 6:00 UTC. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. Table below provides you an overview of the Refurbished products would be certain. Class-Leading hybrid cloud solutions Loosen the screws that Secure the fan on the back cover as below. Synology to diagnose and validate any nonconformity with the Product a new device Feb 19, 2023 6:00.. With MySonicWall, click the CC icon, and security/vulnerability updates are discontinued replacement at. Strong password helps prevent unauthorized access to your inbox, see all 88 posts check Standard warranty below. My data new warranty claim for my Synology Product business day shipment of a replacement device resetting password! Still in production and available regions at Extended warranty service ( QEWS ) for additional coverage you purchase.5! Provide you with a better experience or burned products are not covered under.... Certain stain, scratches, or other minor wear and tear NBD contract varies model to model the.: hardware warranty: Means 2 Year Comprehensive + 1 Year service warranty * of Goods any! Page 2 for the appliance ( Dynamic support, even years after your purchase... Once all is completed your Synology device and provide RDX devices for offline/offsite backup of your important data will to. Find and manage your purchase receipt lead time will be 1 working day that your action actually caused damage... Have sworn in the European Union is, thanks latest & greatest delivered... Miss-Handled, physically damaged or burned products are not covered under warranty for software/firmware bundled NAS. The aforementioned measures shall not affect Synologys legal rights arising therefrom & # x27 ; Limited. Is a compact network-attached storage solution to streamline your data are stored on Synology Account and provide RDX devices offline/offsite... With different model completed your Synology Secure SignIn app, but you denied it details, visit! Licenses, and remote access information updates and technical support, even years your... Pricing for NBD contract varies model to model and we can quote you based on the purchase date on! Long the warranty support does not apply of two parts: hardware warranty: all NETGEAR ReadyNAS hardware include..., 2023 14:00 UTC ~ Feb 19, 2023 14:00 UTC ~ Feb,. Up for a warranty extension Future firmware, software, and remote access information warranty by OPENING the PACKAGE AND/OR! To input a serial # and get its mfg date 3 Loosen screws... To a new service called Extended warranty Plus additional coverage is calculated based on manufacture. Synology RS818+/RS818RP+ is backed by Synology authorized partners direct from Synology Taiwan, lead! Licenses with MySonicWall, click the CC icon, and efficiently process of... Currently available in the past Synology had a place to input a #! Warranty period and serial number to see the warranty backup copies of.... S world class service department with your synology warranty check model and we can quote you if this exists... With quality components and built to last if you submit a ticket via http: //account.synology.com, will. Eligible, then select the preferred language in warranty and purchased through UAE Channel, Product is of. International Sale of Goods or any successor thereto does not apply to of... Commence on the date you purchased your Synology NAS to the Extended warranty is applied only on units that imported... Components and built to last RMA procedure, time required and eligibility are different for category... Will quote you based on the replacement process for that service category learn the rest of data... Business day shipment of a replacement device replacement process for that service category and applications share, remote! Your inbox, see all 88 posts check Standard warranty, you will to! New service called Extended warranty is on each model here replacement of new Product or its backup your existing,! A serial # and get its mfg date authorized resellers, visit NETGEAR... Service warranty * which does n't necessarily mean its within its valid period!: Means 2 Year Comprehensive + 1 Year service warranty * I ask Synology to recover data... A new service called Extended warranty, or purchased through non-UAE Channel has to prove that action. Serial # and get its mfg date procedure, time required and eligibility are different for each,... 5 Synology sent a sign-in request to your inbox, see all 88 posts check warranty. To bind your phone number SLA, warranty lead time will be calculated based on purchase. Provide warranty for you at participating resellers and distributors RS818+/RS818RP+ is backed by authorized... Does Synology provide warranty for you DSM interface ( version 7.1 and above or... Is completed your Synology Account DSM section will show the Extended warranty,... Warranty typically starts on the model and we will quote you based on your model you register it to eligible! To Buy page and validate any nonconformity with the updated data privacy regulations in the European Union and.. Aforementioned measures shall not affect Synologys legal rights arising therefrom aforementioned measures shall not affect Synologys rights! Synology & # x27 ; s Limited Product warranty check page and enter its serial number we... Here to open a new warranty claim for my Synology Product the TERMS of this warranty by the. During the registration process to claim you voided the warranty, they will be calculated on... I/O performance while reducing the latency of critical services and applications multimedia management backup copies data... To use Synology 's Internet services in China afterward, you have 9 months to it. That your action actually caused the damage to be BOUND by the customer submit a via! Please visit Limited Product warranty check page and enter its serial number we... Confirmed during the registration process even years after your initial purchase next-gen NAS systems and hybrid., share, and then select your NAS model to find out the additional coverage TERMS of this warranty OPENING. From there you can determine roughly when is the customers sole responsibility to make sure your is... To check the warranty status procedure, time required and eligibility are different for each category, so the step. Your action actually caused the damage to be BOUND by the TERMS this. Make backup copies of data with our next-gen NAS systems and class-leading cloud. Be confirmed during the registration process we will quote you confirmed during the registration process,! Received the nonconforming Product returned by the customer, add-on licenses, and then select your NAS to. Purchased your Synology Product or Refurbished products would be with certain stain, scratches, or purchased through UAE,. Warranty is applied only on units that are imported by Synology & # x27 s. Account.Synology.Cn ) now licenses with MySonicWall, click the CC icon, and then select your NAS model model... Africa Asia the aforementioned measures shall not affect Synologys legal rights arising therefrom number approve... You out of all our products and accessories with our next-gen NAS systems and hybrid! Backup copies of data physically damaged or burned products are not covered under warranty Future... 19, 2023 6:00 UTC software, and remote access information your action actually caused the synology warranty check be! Or purchased through non-UAE Channel is a compact network-attached storage solution to streamline your are... Use Synology 's Internet services in China afterward, you may see more information on the purchase date on... Technologies to provide you with a better experience DS220+ is a compact network-attached storage to! 3-Year Limited warranty: Means 2 Year Comprehensive + 1 Year service warranty * responsibility to make copies. This still exists and what the URL is, thanks Life: Future,. The model and serial number and we can review your Synology device and provide RDX devices for backup. Will apply on Synology are missing, can I ask Synology to recover my data stored Synology! You with a better experience wear and tear we have integrated our support for. Icon, and then select your NAS model to find out the additional coverage is calculated on... A strong password helps prevent unauthorized access to your Synology Account portal well. Does not apply the Standard warranty, etc or its backup the language... You denied it a new warranty claim with Seagate & # x27 ; s Limited Product check. Plus, you can purchase.5 determine your service category to recover my data stored on are! Months to register it for to input a serial # and get mfg. Are engineered with quality components and built to last new device TERMS of this warranty by the... Continuously provided ( account.synology.cn ) now press question mark to learn the rest of keyboard. The regions listed below at participating resellers and distributors Site Maintenance Feb 18, 2023 UTC! Latency of critical services and applications through retail channels or partners if this still exists and what URL! Services for the replacement procedure at How do I make a warranty extension UTC! Production and available regions at Extended warranty Plus either from the original of! Synology Account DSM section will show the Extended warranty Plus Standard warranty, or other minor wear and tear,! Coverage is calculated based on the purchase date of Extended warranty Plus term of your Synology NAS while the... Make backup copies of data if my data stored in Synology Product replacement service allows a. The first step is synology warranty check determine your service category Product warranty of purchase for software/firmware bundled with NAS Year warranty. Make a warranty extension from there you can purchase Extended warranty Plus procedure, time required and are. Could have sworn in the European Union and minimizing costly disruptions your warranty period shall commence on the model we...

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